Why does a positive emotional climate lead to creativity and innovation?

A positive team vibe is essential for team success

A positive team vibe is essential for team success

A positive team vibe or emotional climate* is essential for team success. Perhaps you haven’t thought about this? But it is a characteristic of high performing teams.

A positive, engaging workplace provides psychological safety and helps develop team commitment. It helps people to speak up and collaborate and take risks together. The result: a team works well together. Other people also notice and are attracted by the warm atmosphere. A positive team vibe makes for popularity.

Teams create their emotional climate through a shared history, their work context and members’ characteristics.

Surprisingly, almost every team, even those in highly regulated call centres (as in our research study*) are creative to some degree. Opportunities for creativity, for example, open up when dealing with uncertain customer problems and inquiries.

Often such complex customer interactions are satisfied best when the team involved collaborates. Successful teams lay the groundwork for responding to such uncertainty by their use of positive emotions such as joy, gratitude, serenity, interest, hope, pride, amusement, inspiration, awe and love (see my previous blog post for more information about these http://ow.ly/Lv6GQ ).

Positive emotions help us open up and also make us receptive to new ideas and experiences. They encourage our interest in connecting with other people and provide us with the resources to strengthen personal resilience. A positive team climate raises productivity.

Here are five actions you can take to build a positive emotional climate in your team:

  1. Use positive emotions consciously to help develop the feeling that people are a part of their team and their organisation
  2. Make it safe for people to speak up and influence decision making
  3. Show clearly that people are treated evenly
  4. Provide opportunities for people to learn and master new skills – and to share these with other team members
  5. Address interpersonal conflicts, and conflict between different teams

*Peralta, C.F. et al. (2015) Innovation processes and team effectiveness: The role of goal clarity and commitment, and team affective tone, Journal of Occupational and Organizational Psychology, vol 88, part 1, March

Reach us at 07779 345 499, m.raymond@mwrconsulting.co.uk

Marjorie Raymond

Marjorie Raymond

T: 07779 345 499

E: m.raymond@mwrconsulting.co.uk

We have experience in developing senior managers and their team members – both on an individual and team level – so they can develop practical approaches that encourage positive, constructive behaviour. This, in turn, leads to the development of positive beliefs and values. We are ready work with you, to help you get the best out of your people.

Here are some examples of approaches that can be used and tailored to your individual needs:

  • Special projects, secondments and assignments
  • Mediation, to address workplace conflict
  • Personal development activities
  • Individual and group coaching…Coaching – a powerful way of developing people
  • Psychometric assessment, which can identify strengths as well as derailing behaviours and also include 360 degree feedback
  • Structured module for understanding the psychological contracts in your organisation, both at an individual or team level

Straight Talking: …Straight Talking create change through conversations

Photo by stockimages. Published on 19 January 2014

How to bounce back from hard times

You can improve your resilience, making you more capable of dealing with setbacks

Pride (2)

Positive feelings, such as joy, interest and pride, are pleasant to experience

Positive emotions build resilience to setbacks, improve relationships and help to us be healthy.

Positive emotions build resilience to setbacks, improve relationships and help to us be healthy. We know this from a wealth of psychological research.

Positive feelings, such as joy, interest and pride, are pleasant to experience. Our bodies relax and our heart-rate lowers. When we are in a positive emotional mind-set we sit up and smile, and we want to share the associated positive experience. We open up to other people, adopt a wider point-of-view and feel more like participating than when a negative emotional mindset is in play.

On the other hand, negative emotions, such as anger, fear and anxiety, make our bodies tense up. We tighten our jaw and our heart-rate increases. We pull inwards, close down and narrow our point-of-view. Often memories associated with these feelings turn into mental videos that are difficult to halt. Have you noticed that the positive emotions are also more subtle and quieter than negatives ones?

Negative emotions pack an intense emotional punch as they are hard-wired into us as protection from hard knocks and danger. This means a high number of positive moments is needed to offset the negative mindset that results from just one negative moment.

So, negativity is characterised by intense impact, and positivity the need for frequent such experiences. This difference in how we experience positive and negative emotions means we perceive negative emotions strongly, resulting in a natural bias towards negativity. Even so, a high volume of positive emotions can offset this bias.

Positive emotions offset negativity as they create resources within us that we can draw upon in more challenging times. A positive mindset generates resilience, improves relationships and helps us to be healthy. This means that work becomes more manageable and we have more energy available. This, in turn, helps us to control and adjust to the impact the world has on us.

Both positive and negative emotions have their place; they make us human. However, positive emotions need attention if we are to readily benefit from them.

The positive emotions, all 10 of them, are listed in the table below:

Lookout for and savour positive emotions to build resilience

Lookout for and savour positive emotions to build resilience

Explore positive feelings and emotions with the aid of these two tips:

  1. Keep a list of positive experiences. Perhaps note them down on the way home from work or shopping, or over a bedtime drink at the end of the day. I bet you’ll be surprised at just how many there are.
  2. Revisit them in the morning to energise your day, savour them and enjoy them. In a year’s time look back at them again.

 

Reach us at 07779 345 499, m.raymond@mwrconsulting.co.uk

T: 07779 345 499

Marjorie Raymond

Marjorie Raymond

E: m.raymond@mwrconsulting.co.uk

We have experience in developing senior managers and their team members – both on an individual and team level – so they can develop practical approaches that encourage positive, constructive behaviour. This, in turn, leads to the development of positive beliefs and values. We are ready work with you, to help you get the best out of your people.

Here are some examples of approaches that can be used and tailored to your individual needs:

  • Certified ACT practioner
  • Support if you are being bullied, or have a member of your organisation who has made a bullying complaint
  • Certified Mediation practioner, to address workplace conflict,
  • Personal development activities
  • Individual and group coaching…Coaching – a powerful way of developing people
  • Psychometric assessment, which can identify strengths as well as derailing behaviours and also include 360 degree feedback
  • Structured module for understanding the psychological contracts in your organisation, both at an individual or team level
  • Straight Talking: …Straight Talking create change through conversations
  • Special projects, secondments and assignments