Coaching: a powerful way to develop people

Coaching helped Emma to take a step back and consider what ‘walking in the shoes of others felt like’

Coaching helped Emma to take a step back and consider what ‘walking in the shoes of others felt like’

Emma, a newly minted graduate, was writing and producing her first professional play for an arts festival. It was proving a challenge – there were an awful lot of ‘firsts’. Coaching helped Emma deal with these

There was a lot for Emma to do. She was not only writing the play but was organising sponsorship, to briefing the media. In addition, she was managing people for the first time. She found this wasn’t always straightforward – and she had no training or experience to fall back on. Emma identified her top three challenges as follows:

  • Getting people with poor time management skills to deliver on time
  • Setting priorities and establishing a plan that was proportional to what needed to happen
  • Keeping relationships in good shape while under pressure

What Emma learnt

As the coaching dialogue developed, Emma realised that under pressure to deliver she was over-using some team members. Coaching helped Emma to take a step back and consider what ‘walking in the shoes of others felt like’.

Her coach then used of predominantly ‘how would you’ questions to prepare her future interactions. For instance, one puzzle was how to adapt to and collaborate with some people. This proved to be about having the confidence to nurture people while under considerable personal pressure to keep relationships intact. However, deepening relationships is one of Emma’s strengths.

POST SCRIPT: Emma’s play made a profit and got great media reviews.

 Emma says…

 “What was really great for me was walking away feeling motivated – and with a plan. Best of all, I was able to undertake the actions discussed, or was able to adapt them to our ever-changing circumstances.”

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Reach us at 07779 345 499,

Marjorie Raymond

T: 07779 345 499


We have experience in developing senior managers and their team memebers – both on an individual and team level – so they can develop practical approaches that encourage positive, constructive behaviour. This, in turn, leads to the development of positive beliefs and values. We are ready work with you, to help you get the best out of your people.

Here are some examples of approaches that can be used and tailored to your individual needs:

  • Individual and group coaching
  • Mediation, to address workplace conflict, read more here…Mediation how to avoid conflict
  • Personal development activities
  • Special projects, secondments and assignments
  • Psychometric assessment, which can identify strengths as well as derailing behaviours and also include 360 degree feedback
  • Structured module for understanding the psychological contracts in your organisation, both at an individual or team level
  • Straight Talking: …Straight Talking create change through conversations  Continue reading →